Opened 12 years ago

Closed 12 years ago

Last modified 8 years ago

#340 closed enhancement (duplicate)

Feedback Control Panel or Activity

Reported by: wadeb Owned by: tomeu
Priority: Normal Milestone:
Component: Sugar Version: Git as of bugdate
Severity: Major Keywords:
Cc: Distribution/OS: Unspecified
Bug Status: New

Description

Forked from #339.

A "Feedback" Control Panel (or possibly an Activity) which displays a simple form containing "What happened, What did you expect to happen, Your email address" etc with a submit button.

Upon submission it would upload the form notes and applicable log files to a new Trac ticket under the "feedback" component using a special "feedback" account that we set up.

Alternately, it should support posting the information via a simple XML post to a simple PHP script running on XS. That way it could be used internally by deployments without forcing them to install Trac.
The submission method and server should probably be chosen by GConf or a configuration file.

The reason to have this system in addition to Trac is to give "casual testers" a way to report bugs without having to create a new Trac account, choose a component, etc. The difference between Feedback and Bug report is that Bug report implies some kind of triage / knowledge about the bug. Feedback is just a simple "Hey, this didn't work" notice.

Change History (6)

comment:1 Changed 12 years ago by FGrose

  • Type changed from defect to enhancement

Perhaps this should be suggested on this page: http://sugarlabs.org/go/ActivityTeam/ProjectIdeas

That would allow greater visibility to potential takers, with a link back here, if that's where you want to track the project.

comment:2 Changed 12 years ago by FGrose

Bud-Buddy, https://admin.fedoraproject.org/pkgdb/packages/name/bug-buddy is installed on the gnome-session side of SoaS. It launched on a crash for me.

comment:3 Changed 12 years ago by tomeu

  • Bug Status changed from Unconfimed to New
  • Milestone changed from Unspecified by Release Team to 0.86
  • Priority changed from Unspecified by Maintainer to Normal
  • Severity changed from Unspecified to Major
  • Version changed from Unspecified to Git as of bugdate

I love this idea.

comment:4 Changed 12 years ago by erikos

  • Milestone changed from 0.86 to 0.88
  • Owner changed from marcopg to tomeu
  • Status changed from new to assigned

comment:5 Changed 12 years ago by alsroot

  • Resolution set to duplicate
  • Status changed from assigned to closed

comment:6 Changed 8 years ago by dnarvaez

  • Milestone 0.88 deleted

Milestone 0.88 deleted

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