Ticket #599 (closed task: wontfix)

Opened 4 years ago

Last modified 3 years ago

EVO D500 - Can it actually boot from USB?

Reported by: CarolineM Owned by: sdz
Priority: Unspecified by Maintainer Milestone: Unspecified by Release Team
Component: Sugar on a Stick (SoaS) Version: Unspecified
Severity: Unspecified Keywords:
Cc: Distribution/OS: Unspecified
Bug Status: Needinfo

Description

We have a mystery. The computers at GPA  http://wiki.sugarlabs.org/go/GPA say in the BIOS that they will look for a boot on USB before hard drive. But they don't. So far I've googled and found we are not the only ones with the problem, but I haven't found a solution.

This ticket is for anyone who likes a good mystery!

Change History

Changed 4 years ago by FGrose

  • distribution changed from Unspecified to SoaS

I've found very different USB behavior depending on the position in the chain.

The USB ports directly connected to the system bus are read at boot, those on an extension, such as on a monitor or keyboard, are on a hub that is not in direct communication with the system at boot time.

Try connecting to a 'base' USB port, typically on the back of the computer next to the motherboard connectors.

Changed 4 years ago by FGrose

  • status_field changed from Unconfirmed to Needinfo

Changed 4 years ago by CarolineM

I'll try this suggestion.

It was also suggested to me that it might be a bug in the BIOS and that I should upgrade the BIOS. I'm a bit concerned about doing that on someone else's computer.

Changed 4 years ago by CarolineM

  • status changed from new to closed
  • resolution set to wontfix

We are giving up on this!

Changed 4 years ago by walter

Not a Sugar or Sugar on a Stick bug. We don't have the resources to debug how to upgrade the BIOS on random hardware. If you can get USB booting to work in general on the hardware and SoaS still won't boot, then please reopen the ticket.

Changed 4 years ago by RafaelOrtiz

fwiw, i also think that those machines need a Bios upgrade, but this procedure should be done with caution for risk of bricking the computers..not a sugar related issue though.

Changed 3 years ago by sascha_silbe

  • distribution changed from SoaS to Unspecified

Bulk change distribution=SoaS -> component=SoaS

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