Ticket #340 (closed enhancement: duplicate)
Feedback Control Panel or Activity
|Reported by:||wadeb||Owned by:||tomeu|
|Component:||sugar||Version:||Git as of bugdate|
Forked from #339.
A "Feedback" Control Panel (or possibly an Activity) which displays a simple form containing "What happened, What did you expect to happen, Your email address" etc with a submit button.
Upon submission it would upload the form notes and applicable log files to a new Trac ticket under the "feedback" component using a special "feedback" account that we set up.
Alternately, it should support posting the information via a simple XML post to a simple PHP script running on XS. That way it could be used internally by deployments without forcing them to install Trac.
The submission method and server should probably be chosen by GConf or a configuration file.
The reason to have this system in addition to Trac is to give "casual testers" a way to report bugs without having to create a new Trac account, choose a component, etc. The difference between Feedback and Bug report is that Bug report implies some kind of triage / knowledge about the bug. Feedback is just a simple "Hey, this didn't work" notice.