Opened 13 years ago
Last modified 12 years ago
#2890 new defect
"Registration Error" message is not friendly — at Version 4
| Reported by: | sridhar | Owned by: | |
|---|---|---|---|
| Priority: | Unspecified by Maintainer | Milestone: | Unspecified |
| Component: | design | Version: | 0.84.x |
| Severity: | Unspecified | Keywords: | |
| Cc: | sridhar | Distribution/OS: | OLPC |
| Bug Status: | Unconfirmed |
Description (last modified by sridhar)
If a user clicks Register from the Home View when a School Server is not available, they get a "Registration Error" message. This is not friendly, and can lead the user to believe that there is something wrong with the XO. We need a message that is more descriptive and friendly. For example:
No School Server found on the network. Please ensure that you are connected to the correct network and that the server is available.
Downstream report: https://dev.laptop.org.au/issues/694
Change History (4)
comment:1 Changed 13 years ago by erikos
comment:2 Changed 13 years ago by RafaelOrtiz
I prefer registration error over registration failed, agree with Simon.
An alternative cannot be too verbose.
I vote for keeping the actual messages.
comment:3 Changed 13 years ago by sridhar
- Summary changed from "Registration Failed" message is not friendly to "Registration Error" message is not friendly
Whoops, I was quoting the error from memory and got it wrong. My argument still stands, however. We get questions from the field and from testers about this error, wondering whether their XO is broken. It doesn't inspire confidence in the Sugar platform.
comment:4 Changed 13 years ago by sridhar
- Description modified (diff)
The message at the moment is:
'Registration Error'
'Cannot connect to the server.'
This is not too bad imho.