Ticket #1166 (closed defect: obsolete)

Opened 4 years ago

Last modified 3 years ago

Some Sticks not connecting to jabber

Reported by: CarolineM Owned by: tomeu
Priority: High Milestone: 0.86
Component: Sugar on a Stick (SoaS) Version: 0.84.x
Severity: Major Keywords:
Cc: Distribution/OS: Unspecified
Bug Status: Needinfo

Description

I am in the computer lab at Museum of Science.

Some sticks are connecting to jabber.sugarlabs.org some are not they are staying in Salut

If I take two sticks and switch computers the behavior stays with the stick.

I don't see any obvious differences as I browse the logs.

We could use help debugging.

Change History

Changed 4 years ago by tomeu

  • severity changed from Unspecified to Major
  • component changed from sugar to sugar-presence-service
  • priority changed from Unspecified by Maintainer to High
  • milestone changed from Unspecified by Release Team to 0.86
  • owner changed from tomeu to morgs
  • status_field changed from Unconfirmed to Needinfo

Please attach the debug logs for a machine that works and for a machine that doesn't, specifying which is which.

 http://wiki.sugarlabs.org/go/BugSquad/Get_Logs

Changed 4 years ago by tomeu

  • owner changed from morgs to tomeu
  • status changed from new to assigned

Changed 4 years ago by CarolineM

I dont' have access to replicate this.
My current guess is this is related to the not assigning IP issue Bill B helped us discover a week or so ago.

I suggest closing this ticket and focusing on that issue, then when we have that fixed we can see if something like it reappears.

Changed 3 years ago by sascha_silbe

  • distribution changed from SoaS to Unspecified
  • component changed from sugar-presence-service to SoaS

Bulk change distribution=SoaS -> component=SoaS

Changed 3 years ago by sdz

  • status changed from assigned to closed
  • resolution set to obsolete

Alright, I'm closing this for now.

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