Opened 12 years ago

Closed 12 years ago

#915 closed defect (notabug)

TuxPaint Problems

Reported by: CarolineM Owned by: alsroot
Priority: Unspecified by Maintainer Milestone: Unspecified
Component: TuxPaint Version: Unspecified
Severity: Unspecified Keywords:
Cc: Distribution/OS: Unspecified
Bug Status: Needinfo

Description

I am using 5/24 snapshot.

I downloaded TuxPaint from the activities Portal. It downloaded twice, presumably because I clicked in twice by accident but that is still way too easy a mistake to make.

After it finished downloading my Sugar froze. Mouse moved but I couldn't get the frame or click anything in the journal.

I restarted and TuxPaint was in my ring. When I clicked on tux paint the screen went static. I cn see the paint brush curser but everything else is static.

I can get back to the frame and to the home screen. TuxPaint icon is not colored in on my homescreen but it is in my frame and I can go back and forth.

When I click stop on the icon in the frame it does not stop (probably showing me a save diaglog box I can't see)

Change History (7)

comment:1 in reply to: ↑ description Changed 12 years ago by alsroot

  • Bug Status changed from Unconfirmed to Needinfo

Replying to CarolineM:

I am using 5/24 snapshot.

I downloaded TuxPaint from the activities Portal. It downloaded twice, presumably because I clicked in twice by accident but that is still way too easy a mistake to make.

After it finished downloading my Sugar froze. Mouse moved but I couldn't get the frame or click anything in the journal.

thats because TuxPaint weights 40M and it requires some time to unzip .xo

I restarted and TuxPaint was in my ring. When I clicked on tux paint the screen went static. I cn see the paint brush curser but everything else is static.

I can get back to the frame and to the home screen. TuxPaint icon is not colored in on my homescreen but it is in my frame and I can go back and forth.

When I click stop on the icon in the frame it does not stop (probably showing me a save diaglog box I can't see)

just in case, could you remove TuxPaint and try again(do not restart sugar and let shell unzip .xo properly) and if it wouldn't start, please post TuxPaint logs(org.tuxpaint.sugar-is-lame-*.log files) and shell.log

I tested it in qemu with 5/24 snapshot and it works for me.

comment:2 Changed 12 years ago by alsroot

..before trying new .xo uncomment "export SUGAR_LOGGER_LEVEL=debug" line in ~/.sugar/debug(and restart sugar) to make sugar more verbose

comment:3 Changed 12 years ago by garycmartin

FWIW: TuxPaint is a pretty huge install (over 40Mb, perhaps 6min+ on a good broadband connection). Once downloaded to the Journal, there is also another noticeable pause 10+sec (perhaps as it is expanded) – if your Sugar crashed at this point (out of ram, out of Flash, or just unlucky) you'd have a broken or partial TuxPaint install likely resulting in your above observations. Just re-downloaded and tested here in sugar-jhbuild, worked rather well.

Try deleting the Activity from the home view, then go back to your journal and click on the TuxPaint bundle entry (it should try to re-create). If you think the whole thing might not have downloaded correctly, delete from the bundle from the Journal and try downloading again.

comment:4 Changed 12 years ago by CarolineM

I installed tuxpain on a fresh stick. Same static problems.

ALSA lib pulse.c:272:(pulse_connect) PulseAudio: Unable to connect: Connection refused

Warning: I could not set up audio for 44100 Hz 16-bit stereo.
The Simple DirectMedia Layer error that occurred was:
No available audio device

Warning: Couldn't determine the current image's ID
/home/liveuser/.sugar/default/org.tuxpaint.sugar-is-lame/data/.tuxpaint/current_id.txt
The system error that occurred was:
No such file or directory

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caution: excluded filename not matched: mimetype
1244226680.643832 WARNING root: No gtk.AccelGroup in the top level window.
1244226680.644565 WARNING root: No gtk.AccelGroup in the top level window.
1244226780.055533 WARNING root: No gtk.AccelGroup in the top level window.
1244226780.056316 WARNING root: No gtk.AccelGroup in the top level window.

comment:5 Changed 12 years ago by alsroot

for me its(static screen) looks like video sw/hw problem,
could you test the same flash drive with other machines

comment:6 Changed 12 years ago by CarolineM

It works on the 6-3 snapshot on the same hardware.

Thanks!!!

comment:7 Changed 12 years ago by alsroot

  • Resolution set to notabug
  • Status changed from new to closed

so, I'm closing this bug then

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