Opened 11 years ago

Closed 10 years ago

#4407 closed defect (fixed)

Log: collector fails to collect files

Reported by: FGrose Owned by: godiard
Priority: Unspecified by Maintainer Milestone: Unspecified
Component: Log Version: Git as of bugdate
Severity: Unspecified Keywords:
Cc: Distribution/OS: Fedora
Bug Status: Assigned

Description (last modified by FGrose)

Observed in Fedora 18 desktop and SoaS v8.

An alert displaying 'The logs could not be captured.' appears.

one.laptop.Log-1.log attached.

Attachments (2)

one.laptop.Log-1.log​ (5.3 KB) - added by FGrose 11 years ago.
log.patch​ (1.7 KB) - added by FGrose 10 years ago.

Download all attachments as: .zip

Change History (6)

Changed 11 years ago by FGrose

comment:1 Changed 11 years ago by FGrose

Size: Empty files named Log-nnnnnnnnnn.zip appear in the Journal.

comment:2 Changed 11 years ago by FGrose

  • Description modified (diff)

Changed 10 years ago by FGrose

comment:3 Changed 10 years ago by FGrose

  • Bug Status changed from Unconfirmed to Assigned
  • Owner changed from wadeb to godiard
  • Status changed from new to assigned
  • Version changed from Unspecified to Git as of bugdate

Save temporary .zip files in a user writable directory for alternate
installations as well. (Fixes this bug.)

Using activity.get_activity_root() instead of .get_bundle_path() for the
temporary storage directory enables SoaS and Fedora installations (in
/usr/share/sugar/activities/Log.activity) to save the log-nnnnnnnnnn.zip
without permissions problems.

Tested in Fedora 19 Sugar in a window and in SoaS 10 TC1.

comment:4 Changed 10 years ago by godiard

  • Resolution set to fixed
  • Status changed from assigned to closed

Thanks by the patch. Is included in version 36.

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