id,summary,reporter,owner,description,type,status,priority,milestone,component,version,severity,resolution,keywords,cc,distribution,status_field 3369,movies don't play in Turtle Art on Holmes computers,walter,walter,Need to get build details and some log files...,defect,closed,Unspecified by Maintainer,Unspecified,Turtleart,Unspecified,Unspecified,fixed,,,Unspecified,Unconfirmed