id,summary,reporter,owner,description,type,status,priority,milestone,component,version,severity,resolution,keywords,cc,distribution,status_field 2306,should not try to connect to a jabber server if no server is set in the control panel,tomeu,tomeu,,defect,new,Low,Unspecified,Sugar,Unspecified,Unspecified,,,rgs,Unspecified,Unconfirmed