Opened 11 years ago

Closed 7 years ago

Last modified 7 years ago

#1741 closed defect (obsolete)

no explanation for disconnect given

Reported by: sascha_silbe Owned by: tomeu
Priority: Unspecified by Maintainer Milestone:
Component: sugar-presence-service Version: Git as of bugdate
Severity: Blocker Keywords:
Cc: Distribution/OS: Unspecified
Bug Status: New

Description

On one of my hosts sugar-presence-service more often than not refuses to work with a Jabber server. It connects at first, but disconnects again after a few seconds without any useful explanation:

1266874019.644128 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: reconnect timed out. Let's try to connect
1266874019.645622 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: Starting up...
1266874019.651121 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: init connection
1266874019.697278 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: no existing connection. Create a new one
1266874020.075048 DEBUG s-p-s.buddy: Successfully preloaded buddy props
1266874020.077197 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: connecting...
1266874020.079162 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: Connect() succeeded
1266874029.547923 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: disconnected (reason dbus.UInt32(2L))
1266874029.549353 DEBUG s-p-s.telepathy_plugin: <ServerPlugin object at 0xa08db1c (telepathy_plugin+TelepathyPlugin at 0xa0c6f20)>: restart reconnect time out (320 seconds)

This ticket is about getting useful information in the logs. Once we got that I can continue debugging the flakeyness (there's nothing useful on the server side either, it just says the client disconnected).

Change History (2)

comment:1 Changed 7 years ago by dnarvaez

  • Resolution set to obsolete
  • Status changed from new to closed

comment:2 Changed 7 years ago by dnarvaez

  • Milestone 0.88 deleted

Milestone 0.88 deleted

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